Privacy Policy
PRIVACY STATEMENT
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SECTION 1 - What do we do with your information?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment, or make a return, we imply that you accept collection and use for that specific reason only.
If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at customer.service.surface@gmail.com or writing to us at: Surface Records kiba 5-11-11-204, koto-ku, 135-0042, Japan
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand the way in which your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are in a jurisdiction other than you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
As an example, if you are in Canada and your transaction is processed by a United States-based payment gateway, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store's website or redirect to a third-party site or application, you are no longer regulated by this Privacy Policy or the Terms of Service of our website.
Links
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure there is no improper loss, misuse, access, disclosure, alteration, or destruction of it.
IF you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of PCI-DSS and implement additional standards accepted by the industry.
COOKIES
Here is a list of cookies that we use. We list them so you can choose whether you want to choose to remove them or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, amend or delete any personal information that we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer customer.service.surface@gmail.com or by correspondence to Surface Records
[Re: Privacy Compliance Officer]
[kiba 5-11-11-204, koto-ku, 135-0042, Japan]